Built for healthcare enterprises
Evolve your clinical system. Engage patients. Expand your enterprise.
Healthcare providers are engaging, evolving, and expanding with PatientComms.
Less admin, released staff time, and measurable gains in revenue, patient acquisition and retention
Healthcare enterprises need secure, compliant patient communication. PatientComms provides enterprise-grade communication tools that deliver.
Deployed across 2,000+ sites, our platform integrates with your PMS or EHR – adding a virtual waiting room and patient portal that automates workflows, reduces no-shows and drives measurable gains in revenue and efficiency.
Patient engagement at scale that drives impact
Results speak for themselves: With measurable increases in patient retention, near-elimination of no-shows through pre-payment, 20 minutes saved per appointment, and high patient satisfaction. With 40 million+ patients served and 100 million+ appointments managed, PatientComms is built for healthcare and proven to deliver at scale.
Why healthcare enterprises deploy PatientComms
Automation with impact
20 minutes saved per appointment. Automated recalls, reminders, booking, forms, and self check-in release staff for clinical and revenue generating activities.
Eliminate no-shows, strengthen cashflow
Healthcare enterprises generate revenue from day one with pre-payments, and virtually eliminate new patient DNAs/FTAs with close to 100% attendance.
Measurable uplift in patients and revenue
Online booking and pre-payments generate millions in upfront revenue annually. Practices report an average of 15 new patients per month, and improved retention.
Evolve patient experience: satisfy, retain
Deliever the digital-first experience patients expect. Patients report a 4.8/5 satisfaction score, leading to higher attendance, better engagement, and loyalty.
Responsive for complex healthcare organisations
Multi-site management
Manage unlimited locations from one dashboard. Configure settings at organisation, regional, or site level with granular access controls.
Automated patient recalls
Never lose a patient to an overdue recall again. Automated campaigns bring patients back for routine care, enabling you to improve outcomes and revenue.
A virtual waiting room
Allowing patients to provide necessary data before they arrive. Signpost patients to additional services. Ensure a smooth experience before and during their appointment.
Two-way communication
Enable patients to confirm, reschedule, or communicate directly with your teams. Reduce phone call volume while improving patient satisfaction.
Online forms & consent
Deliver the same quality of communication whether a patient visits your flagship location or a smaller site. Standardised messaging templates and workflows.
Reporting & analytics
Track engagement metrics across your entire organisation. Identify opportunities, measure ROI, and optimise your patient communication strategy.
Partnership, not just software
Your partner in delivering exceptional patient engagement.
We understand that enterprise healthcare organisations need more than a software license. You need a partner who understands your operational challenges and delivers ongoing value.
Our specialist team works alongside you to integrate enterprise-grade tools that drive revenue, create efficiencies, and deliver competitive advantage.
We start by understanding your organisation's structure, patient demographics, and communication goals to deliver the right solution.
Trusted by healthcare providers at scale, PatientComms helps secure millions in upfront revenue while saving hours of valuable time.
Our team handles configuration, integration with your existing systems, and training for your staff across all locations.
Dedicated support during rollout ensures a smooth transition for your teams and patients.
Regular reviews, continuous improvements, and proactive support keep your patient engagement performing at its best.
Ready to elevate your patient engagement?
Let’s discuss how Dataphiles can support your healthcare enterprise with patient communication tools that scale.