Evolve
your clinical system
Your trusted partner for patient engagement
Patient engagement with a competitive edge
Whether you are delivering healthcare or building clinical systems, trust demands secure and compliant patient communication.
Dataphiles makes it simple. Our PatientComms platform integrates seamlessly to drive impact.
For healthcare providers, that means less admin, released staff time, and measurable gains in revenue, patient acquisition and retention.
For technology partners, a white-label communication layer under your own brand, without the cost or risk of building in-house.
For healthcare enterprises
Healthcare providers are engaging, evolving and expanding with PatientComms. Deployed across 2,000+ sites, our platform integrates fast and flexibly with your PMS or EHR, delivering a virtual waiting room and patient portal that modernises the experience for patients, practices, and providers alike.
The results speak for themselves: With measurable increases in patient retention, near-elimination of no-shows through pre-payment, 20 minutes saved per appointment, and high patient satisfaction. With 40 million+ patients served and 100 million+ appointments managed, PatientComms is built for healthcare and proven to deliver at scale.
- Expand your reach: Personalised communication across the treatment journey increases patient lifetime value and long-term engagement
- Engage patients before attendance: Steamlined digital intake and task completion improves patient experience and flow
- Evolve patient experience and drive results: Digital-first experience patients expect proven by 4.8/5 satisfaction scores
- Operational excellence that's quantifiable: A connected layer that optimises patient workflows across systems, improving efficiency, consistency and control
- Eliminate no shows, strengthen cashflow: Close to 100% attendance observed for new patients who book with pre-payment
- Release time, boost productivity: Save up to 20 minutes admin per appointment, creating more time for meaningful patient interactions and better care delivery
Seamless integration
Flexible integration architecture allows us to easily connect with PMS/EHR platforms and healthcare systems. No disruption, just enhanced capability.
Drive revenue
Secure up-front revenue and payments. Better cashflow, predictable income, and competitive advantage for healthcare enterprises.
Expert consultancy
Our specialist team advises, guides, and delivers. We’re not just integrating software – we’re dedicated partners solving your patient engagement challenges.
Evolve your clinical system
For PMS and EHR vendors
- Scalable across enterprise and independent locations
- Specialist patient engagement focus
- Dedicated team supporting your success
- White-label or co-branded deployment
- Continuous enhancement and innovation
- Product direction responsive to partner voices
- Proven reliability at scale
Delivering seamless integrations and flexible by design, we integrate with any healthcare IT system through multiple routes – helping partners expand faster and lower cost, and with stronger ROI.
Create a competitive edge for your business and for your customers with our enterprise-grade patient engagement tools. Whether you serve large healthcare groups or independent locations, the same powerful capabilities are available.
By handling patient engagement excellence, together we can help your customers focus on what they do best: delivering outstanding patient care and outcomes.
Enhance patient flow within your existing system
Automated recalls, digital intake, and assisted check-in all in one connected flow.
Appointments start digitally, without staff involvement.
- Automated invitation to book online
- Secure online booking link
- Instant confirmation
- Direct access to the patient portal
Patients arrive prepared, not rushed
- Clear visit expectations
- Timed reminders return patients to the portal
- Digital completion of intake tasks
- Simple attendance confirmation
Arrival is frictionless and self-directed
- Access via reminder, saved link, or in-practice QR code
- Outstanding tasks surfaced automatically
- Digital check-in flow begins instantly
One consistent flow, no exclusions
Patient-led check-in on their own device
Arrival instantly recorded in the practice system
Quieter, more private experience
Staff-supported check-in using the same standardised flow
Automated recall via SMS or email
Reception teams stay informed without staying at the desk
Real-time arrival visibility
Automatic surfacing of flags and notes
Designed for mobile use
Reception time freed for higher-value interactions
The journey continues after the appointment
- Automatic portal link sent post visit
- Completion of follow-up tasks
- Simple booking of routine or additional services
Evolve your clinical system
Automated recalls, digital intake, and assisted check-in - all in one connected flow.
Appointments start digitally, without staff involvement.
- Automated recall via SMS or email
- Secure online booking link
- Instant confirmation
- Direct access to the patient portal
Patients arrive prepared, not rushed
- Clear visit expectations
- Timed reminders return patients to the portal
- Digital completion of intake tasks
- Simple attendance confirmation
Arrival is frictionless and self-directed
- Access via reminder, saved link, or in-practice QR code
- Outstanding tasks surfaced automatically
- Digital check-in flow begins instantly
One consistent flow, no exclusions
Patient-led check-in on their own device
Arrival instantly recorded in the practice system
Quieter, more private experience
Staff-supported check-in using the same standardised flow
Automated recall via SMS or email
Reception teams stay informed without staying at the desk
Real-time arrival visibility
Automatic surfacing of flags and notes
Designed for mobile use
Reception time freed for higher-value interactions
The journey continues after the appointment
- Automatic portal link sent post visit
- Completion of follow-up tasks
- Simple booking of routine or additional services
Recall & booking
Pre-appointment
Arrival
Check-in
Team view
Post visit
Appointments start digitally, without staff involvement.
- Automated recall via SMS or email
- Secure online booking link
- Instant confirmation
- Direct access to the patient portal
Patients arrive prepared, not rushed
Clear visit expectations
Timed reminders return patients to the portal
Digital completion of intake tasks
Simple attendance confirmation
Arrival is frictionless and self-directed
Access via reminder, saved link, or in-practice QR code
Outstanding tasks surfaced automatically
Digital check-in flow begins instantly
One consistent flow, no exclusions
Patient-led check-in on their own device
Arrival instantly recorded in the practice system
Quieter, more private experience
Staff-supported check-in using the same standardised flow
Automated recall via SMS or email
Reception teams stay informed without staying at the desk
Real-time arrival visibility
Automatic surfacing of flags and notes
Designed for mobile use
Reception time freed for higher-value interactions
The journey continues after the appointment
Automatic portal link sent post visit
Completion of follow-up tasks
Simple booking of routine or additional services
Proven for healthcare, secure, and compliant
We’re not just a technology provider – we’re your partner in delivering exceptional patient engagement. Our specialist team works alongside you to integrate enterprise-grade tools that drive revenue, create efficiencies, and deliver competitive advantage.
Trusted by healthcare providers at scale, PatientComms helps secure millions in upfront revenue while saving hours of valuable time. A key partner to technology providers, our platform evolves your clinical system to activate growth.
Secure by design, Dataphiles is IS027001 accredited, and is compliant with Cyber Essentials, the Data Security and Protection Toolkit, and DCB0129 clinical risk management standards.
Ready to support your enterprise:
Dentistry
Optometry
Growing partnerships bringing enhanced patient engagement to optical healthcare organisations.
Primary care
Scalable solutions for GP surgeries and primary care networks.
Secondary care
Flexible integration for complex hospital systems and specialist services.
10M+
Patient interactions per year
2000
Healthcare locations powered
20+
Years of specialist expertise
Ready to evolve, engage, and expand?
Join healthcare enterprises and platforms that trust Dataphiles to deliver specialist patient engagement.
Let’s discuss how we can drive revenue and efficiency together.